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Here at Distinctive Chesterfields we firmly stand by our products, safe in the knowledge that they will provide you and your family many years of pleasure. For further peace of mind, however, we’re pleased to offer each and every one of our customers the following guarantees:
Had second thoughts about your recently-delivered sofa? If your new chesterfield doesn't complement your décor, or you've just changed your mind, get in touch with us as soon as possible following delivery for a full refund. Please note: This excludes delivery and collection costs on standard items only. If your sofa is a bespoke model or you're a customer outside of the UK these terms do not apply.
Our talented craftsmen pride themselves on producing furniture of the highest quality; each piece is thoroughly inspected prior to freight packing to ensure a wholly pleasurable experience for you, upon receiving your chesterfield. This guarantee covers you against the frame and structure of your chesterfield, including the joints, suspension and any components.
This year-long warrantee covers the sofa’s covering (the leather or fabric it’s upholstered in) against any defects, which are not considered a natural quality of the bovine hide or fabric. Marks and scars are completely normal within 100% bovine hides, and further cement the fact that all our pieces are completely authentic.
Please note: These guarantees are only valid for products bought for use in domestic settings.