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Chesterfield Furniture Testimonials

Our furniture offers the very best in Great British design, comfort and luxury. But don't just take our word for it; discover what our customers have to say below:

Went for a browse as recently moved home and looking for some inspiration on sofas. Discussed various options with a lovely knowledgeable and polite lady named Sindy. Never felt pressurised to buy and received answers to all our questions. Hoping to make a further visit in the next few months.

Exceptional customer service from start to finish from Olivia and the team resulting in the delivery of three superb high quality sofas which my wife and I are highly delighted with!

First class service and beautifully made products. We couldn't be happier with our new suite

SIMPLY BEAUTIFUL CHESTERFIELD SOFA. Had really good service. Kept me informed and updated. The sofa is beautiful and bespoke, looks fabulous in our lounge, comfy and was a lot less than another company we did business with and had to send back their sofa....Distinctive Chesterfields saved us saving over £1300. Great quality and well made. Love it !!

After a three year search, for a classic English Chesterfield High Back Wing Chair, I took a chance on a Distinctive Chesterfield's floor display piece, at a discounted price, in there sale/specials section. Choosing from a leather sample had proven most difficult, with all of the companies, because of the size of the samples, but Distinctive Chesterfield provided a picture of the chair I was purchasing and the chair had all of the features that I had wanted if I was having them build me a new one. I contacted Christina, Distinctive Chesterfield's USA representative and placed my order. I mistakenly grossly overpaid during the final week that my order was being processed and approached it's shipping date, due to my poor accounting skills. Christina and Distinctive Chesterfield, discovered my error and my account was credited. This was not a small amount and I would never have discovered it. If you want a Chesterfield made in England you will have to be patient. Christina and Distinctive Chesterfield do not have complete control over international oversea's shipping companies, customs, weather etc., nor do any of the other companies who make furniture. Yes, I waited past the specified arrival time, past the US government shutdown, past customs having to deal with the backlog. Bottom line, my Distinctive Chesterfield Fireside Highback Wing Chair is perfect. The description was 100% accurate, quality outstanding, comfort excellent. Worth the wait? Yes! Be patient...I wasn't and had doubts and misgivings, but that was ok too!

I have acquired Chesterfield-style sofas for many of my properties, including an 89 year-old 100-foot wooden motoryacht. However, none of the previously acquired pieces had near the quality that I found with Distinctive Chesterfields ! I have now acquired 5 sofas and chairs in the past few years from DC and they are just outstanding ... as has been the process of ordering and receiving the pieces ! The Company deserves the credit for the superior quality of the furniture, however, I must give all of the credit for the support service to their delightful representative, Ruth Olbrych !! THANK YOU !!!

Excellent company, high quality Chesterfields, great customer service and delivery, can't recommend more highly, buy you won't be disappointed With the quality or service!!!! After shopping for a sofa for 9 months we made the right choice by choosing distinctive chesterfields!

M Khalid via TrustPilot, 5th June 2015

I have just taken delivery of my Windsor 3 seater settee & two chairs and I must admit I looked in awe at them for a while before trying them out. The workmanship is unbelievable. From the leather, which is luxurious, to the studs, to the buttons, to the overall look. It is definitely British manufacturing at its best

H Brooks via TrustPilot, 15th April 2015

We purchased a beautiful set of sofas from Distinctive Chesterfields. We visited the showroom and chose and personalised the perfect sofa for us. The communication every stage of the way through to production was excellent. The sofas are stunning and we have had many compliments. It is rare to find such quality and craftsmanship on the high street. I would highly recommend Distinctive Chesterfields to you.

Dr S Nazir via TrustPilot, 15th February, 2015

Couldn't recommend Distinctive Chesterfields enough. Our sofa (Drummond 3-seater in deluxe vintage leather is stunning and has received many compliments. The service was fantastic with all our questions answered and delivery to suit us in very acceptable timeframe. Would definitely use again and recommend to anyone wanting a made to order handmade statement sofa.

Oonagh123 via ReviewCentre, 24th September 2012

We recently got in touch with Distinctive Chesterfields to ask if they could make us one of their sofas with a fabric we had sourced ourselves. Distinctive Chesterfields were more than accommodating with this. The factory area was spotless and all staff very friendly. We ended up choosing the Goodwood 3 seater in a Harlequin Grey Velvet. The end result is simply stunning and the finish excellent. I can thoroughly recommend this company, the service is excellent from the initial sale to the very polite delivery men and the end result speaks for itself.

Magrillz via ReviewCentre, 12th May 2013

This company were efficient and easy to deal with from the start. I put in an order for a customised sofa - more than 4m length. It arrived yesterday and is beyond my wildest dreams. It looks fantastic but more than that, it is also really comfortable. Excellent workmanship and excellent service at all stages.

RhianHolmes via ReviewCentre, 12th June 2013

One of the best companies I have ordered from! I ordered without seeing the furniture in the flesh, so was a little concerned. However, I needn't have worried! From the first phone call, through several emails to delivery of the stunning Holyrood sofa, chair and footstool the service was exceptional. I will recommend without hesitation. You will not be disappointed if you buy from this company.

anonymous via ReviewCentre, 10 October 2013

'First Class'

It always feels a little fraught when buying an expensive item on-line. Our experience with Distinctive Chesterfields (DS) has, however, been first class. The sofa is stunning, we are truly delighted with it. The support and advice from DS is excellent, and they seem genuinely thrilled to know that you're happy with their product.

CCBGB via Review Centre, 21th February 2014

'Extremely happy in Buckinghamshire'

I looked at this for 4 months before ordering and had wanted to go up to the show room to actually look at the quality. As it was closed I had to take a chance and go by the reviews.

What fantastic service - it was delivered a week early (December 16th), on time (8am) and I have not stopped smiling since they dropped it off. The only draw back are the arguments between my children as to who gets to sit on it.It is lovely to look at, well made, comfortable and everything we wanted and more. I will be ordering a foot stool in January.

CathyinBucks via ReviewCentre, 20th December 2013


After lots of searching for a genuine CHESTERFIELD we discovered this site and I am so pleased we did. We placed our original order and we were kept up to date regularly with what was happening and delivery instructions.

Our 3 seater and 2 seater HOLYROOD sofas arrived and were beautiful. The colour was exact, the detail and quality were spot on but we found the depth of the seating part too shallow.

I admit I was quite upset and after paying a lot of money I was initially disappointed. However we contacted both [names removed] and I was honest about the sofa and enquired about whether we could have another set made but deeper.

I was extremely relieved that this would not be a problem as we hadn't made the first order bespoke. Both [names removed]e did not even raise an issue over this and we simply ordered another exact set for a small fee and we have just had them delivered.

I can honestly say that the sofas are perfect and I we will enjoy them for a very long time. I cannot fault the staff or company for their customer service skills and would have no hesitation for recommending them on!!They keep you updated by phone or email which is nice to see as it has made the whole transaction very easy and simple.

I am delighted with the sofas which are very well made and therefore a big thank you is in order!!!

Chloeminx via ReviewCentre, 12th February 2013

'Chesterfields with a slightly modern twist'

My wife and I were searching for something along the lines of a chesterfield with a modern twist, through lots of research through various companies, we found it via Distinctive Chesterfields.

Having visited the factory in Yorkshire, Mark (sales manager) was very helpful in showing us around the various products being made, he was very knowledgeable with the styles and choices of leather which helped us make a decision.

Our choice of two 2 seater settees matched our lounge very well, we've received many compliments from our friends and family via the look, the quality.

We are very pleased with the product; distinctive design; good price; helpful customer service; and the good delivery service.

anonymous via ReviewCentre, 1st October 2012

'Surpassed my expectations.'

Was nervous making such a large purchase over the Internet but from my first dealings via the telephone the staff were most helpful. Brochure was very well put together making choice easy to see. Sofa was just as seen in brochure, I had Antique blue 4 & 3 seater, the craftsmanship was amazing in fact almost too good to be true for the price. I have no complaints other than the delivery man was at the wrong address initially! however when they did arrive, well within timescale given, the attention to detail continued as the delivery men unpacked the sodas & left them ready to use.I would highly recommend this company, fabulous quality at very reasonable price.

Lucimurphy via ReviewCentre, 24th September 2012

Service was very personal, kept me informed of progress, sofas are beautifully made. I wouldn't hesitate to use distinctive chesterfields again, or recommend them to anyone else. I was extremely impressed from start to finish.

anonymous via ReviewCentre, 12th June 2012

I'm very pleased with my two sofas. From ordering to delivery there were no problems. Delivery of the sofas by the two man team was quick and efficient. I would defiantly buy from you again in the future.

Amanda Cameron via TrustPilot, 7th April 2015

Received our second purchase, a chaise longe to complement the suite we had bought a few months ago. From the time of placing the order to the day the delivery drivers turned up on time and with a smile, the process was faultless.

The furniture was to the same exacting standard as the suite. We now have 5 pieces which all our visitors look at and comment on the beautiful style and quality. When we tell them how much, they cant believe the value for money. A company and a product that we would recommend to everyone

Dawn Delaney via TrustPilot, 19th March 2015

I purchased a leather Chesterfield sofa bed from Distinctive Chesterfields. I can't recommend them enough. The product is brilliant, very high quality and the customer service is great.The order came within 6 weeks with no delivery trouble at all. Definitely use this company 5 stars

Tracey Burton via TrustPilot, 6th February 2015