We pride ourselves on the quality of each and every product that comes out of our UK workshop and although we are 100% confident that your chosen product will last for many years, we’ve created a few guarantees to give you additional peace of mind.
Rest assured that your new sofa covering is protected against any defects for 12 months. When we say defects we mean defects that aren’t considered a natural quality of the leather or fabric your sofa is upholstered in. Scars and marks are normal within 100% bovine hides, which add to their authenticity. If it’s not natural then it’s covered under the warranty, ensuring that you won’t have to put up with unsightly defects. Please note that these warranties only apply to products bought and used in a domestic setting.
We are so confident of the build of our chesterfields that we offer a 10 year warranty against the structure, giving you piece of mind that we intend them to last a life time. Our highly skilled craftsmen use high quality, robust materials to create each piece of furniture, so you can rest assured that they are crafted to the highest standard. Once completed each piece undergoes a quality assurance test and is only released for delivery when we are 100% satisfied. The parts that are covered by the guarantee are frame and structure, which includes suspension, joints and any components. Get in touch for more details.
If you decide within thirty days that your new chesterfield sofa just isn’t for you then get in touch with us for a full refund. Whether it doesn’t suit your interior or you’ve just changed your mind, our 30-day money back guarantee ensures you always get the option to change your mind. Please note that if you are based outside of the UK or you’ve ordered a bespoke model this guarantee does not apply. This also excludes collection and delivery costs on standard items only. If you want to check if you qualify for this convenient guarantee before you buy, get in touch with one of our team members.